At the Department of the Family, we want to offer our services securely and efficiently to protect everyone’s lives. On this page, you can schedule appointments to receive our services.

Additionally, you can monitor your appointment and receive notifications about its status from anywhere. You can also review the documents and requirements for each service to successfully complete the process.

  • question_answerHow to navigate?
    Navigating is very easy; you can view the services for which appointments are offered. Once you select the service, it will present additional services within that category. By selecting them, you can view the required documents and related information. At the bottom, you can click on the calendar to schedule an appointment.
  • question_answerHow to request an appointment?
    Choose the service you are interested in, then you can view one or more related sub-services and proceed to select the one you are interested in. After reading the information about the requirements, you can click on the calendar to schedule the appointment.
  • question_answerIs the appointment by hour or by arrival order?
    We will do our best to attend to you as close as possible to your appointment time. Arrival order does not apply.
  • question_answerCan I cancel an appointment?
    Yes, to cancel your appointment, you must click on the CANCEL APPOINTMENT link at the top of the page. You will enter your email and appointment number to proceed with confirming the cancellation.

© 2018 Government of Puerto Rico - Department of Family

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Please enter the 9 digits of your Social Security Number and your birthdate, for example (31/01/1980)

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